Mark could not have done what I did last year. Mark does not understand how the other three teams work. Mark has never once been called in when nobody else could see the whole picture. And Mark is now your boss.
From the video this guide was written for
The email came on a Thursday. Congratulations to Mark on his promotion to head of the team. You read it twice, and then you did the thing you always do, which is to be fair about it. Mark is good. Mark has done the same job for nine years and deserves something. And underneath the fairness, the other thought: Mark could not have done what I did last year. Mark does not understand how the other three teams work. Mark is now my boss.
If you have the connecting kind of mind, the kind with too many interests that sees across departments, you have probably received that email more than once, and the fairness has never quite covered the question. Why does the organization keep promoting the person who does one thing over the person who understands everything?
That is the opening of 29 pages.